Frequently Asked Questions

Every question is a step towards clarity. We've gathered the most common inquiries about Silence Please — the silent room, membership plans, privacy, and how to start your journey into stillness.

Do I have to pay to try Silence Please?

No, silence is a gift that should be available to everyone. We offer a Guest Experience that is free forever. It lets you enter the silent room for a short time each day to experience shared presence. To stay longer and unlock all features, you can explore our membership plans.

How do I create an account?

Creating an account is simple and free. Click the "Enter" button in the header or on the landing page. We don't use passwords: you can sign up instantly using your Google account or by entering your email to receive a Magic Link.

Do I have to meditate?

Not at all. There is no technique to follow, no goal to reach. You can meditate if you wish, or simply sit, drink a tea, look at the screen, or just be. Silence is not a performance; it is a natural state.

What happens when I enter the room?

You enter a space of shared presence. You see your own video and the videos of others currently in the room. There is no talking, and all microphones are permanently disabled. You simply exist together in silence.

Do I have to enable my camera?

For the full experience of shared presence, we encourage using the camera. However, on the free Guest Experience plan you can enter to observe the silence of others without sharing your own video.

Are you sure you don't record the videos?

We are 100% sure. Privacy is sacred to us. Video streams directly between participants using end-to-end encryption. We have no technical ability to record, save, or store your video. Once you leave the room, your visual presence vanishes completely.

Who can see my camera?

Only the people currently in the silent room with you can see your live video stream. Nobody else, not even our administrators, can see you if they are not in the room.

What plans are available?

We have four paths: Guest Experience (free), First Stillness (15 min/day), Silent Presence (60 min/day), and Eternal Stillness (unlimited 24/7). Each plan is designed to support a different depth of practice.

Can I change my plan?

Yes, you can upgrade or change your plan at any time. Upgrades take effect immediately. If you choose a plan with fewer minutes, the change is scheduled for the end of your current billing period, so you don't lose time you've already paid for.

How do I cancel my subscription?

You are always in control. Go to Account Settings → Subscription Plan and click "Cancel Subscription". Your benefits continue until the end of your current billing period, and no further payments are charged.

Do you accept PayPal?

Yes, we use PayPal for all subscriptions. It's secure and reliable. You don't even need a PayPal account to pay: you can use a credit or debit card through the PayPal portal.

What does "Rolling Reset" mean?

Our timer uses a 24-hour rolling window. Your daily minutes don't reset at midnight, but 24 hours after you first started using them. It encourages a natural rhythm that fits your own life.

How long does a session last?

As long as you wish, or until your daily time allowance is reached. Some people come for 5 minutes of breathing, others for an hour of deep stillness. You are the master of your own time.

Is my data safe?

Yes. We use industry-standard encryption and security practices to protect your personal information. We will never sell your data to third parties. Your trust is the foundation of our sanctuary.

Can I remain anonymous?

In the silent room, only your User Code (a unique alphanumeric ID) is shown. Your real name is never displayed publicly. When you participate in the community wisdom section, you can also choose to post anonymously.

What are "Reflections"?

After each session you can write down your experience. These are your Personal Reflections — a private digital journal of your journey into silence, visible only to you.

Can I use the site from my mobile device?

Absolutely. Silence Please is designed to be a mobile sanctuary. You can access it from any smartphone or tablet. For the best experience we recommend a recent version of Safari on iOS or Chrome on Android.

What is your refund policy?

If for any reason you are not completely satisfied with your experience, reach out through our Support page and we will handle your request with care. You can also cancel at any time and keep access until the end of your billing period.

Still have questions? Visit our Support page — we respond personally to every request, usually within 24-48 hours.